SCALED CEO
Terms & Conditions
Last Updated: October 1, 2026
Welcome to Scaled CEO. These Terms & Conditions govern the purchase of and participation in coaching, consulting, masterminds, group programs, workshops, digital courses, and other services provided by Scaled CEO Company(“Company,” “we,” “us,” or “our”).
By purchasing, enrolling in, or accessing our services, you agree to these Terms & Conditions, together with any offer-specific terms or payment agreement provided at enrollment.
Please read these terms carefully before completing your purchase.
1. Programs and Services
Scaled CEO provides business coaching, consulting, mentorship, educational resources, and implementation support for entrepreneurs and business owners.
Each program or service may have its own deliverables, duration, schedule, access period, and level of support. These details are communicated through the relevant sales page, checkout page, enrollment materials, or written agreement.
We reserve the right to make reasonable adjustments to program schedules, delivery methods, or materials while maintaining the essential nature of the purchased service.
2. Payment Terms and Financial Commitment
By enrolling in a paid program or service, you agree to pay the total purchase price disclosed at enrollment.
Some programs offer the option to pay in full or through installments.
An installment plan is a payment arrangement for the full program investment. It is not a cancel-anytime subscription or monthly membership.
When selecting an installment plan, you agree to complete all scheduled payments according to the payment schedule accepted at enrollment.
Choosing to discontinue participation, not attend sessions, or not use the program materials does not automatically cancel your outstanding payment obligations.
Any exceptions or changes to your payment arrangement must be agreed upon by the Company in writing.
3. Payment Plans and Installment Agreements
Where an installment plan is offered, the total amount, number of installments, payment amounts, and due dates will be communicated and agreed upon before enrollment.
Each installment represents a portion of the total program investment, not a separate purchase of an individual session or period of access.
By selecting a payment plan, you agree to complete the full financial commitment according to the agreed payment schedule, even if you choose to discontinue participation, subject to applicable law and any expressly agreed exceptions.
Payment plans are not cancel-anytime subscriptions. Any changes to an agreed payment schedule must be approved by Scaled CEO Company in writing.
4. Failed or Missed Payments
Payments must be completed by their agreed due dates.
If a payment is declined, missed, or remains unpaid, we may contact you to resolve the outstanding balance.
If payment is not completed within 48 hours of the due date, we may temporarily suspend access to the affected program, including coaching sessions, community spaces, digital resources, and related support, until the account is brought current.
Suspending access does not, by itself, waive or cancel an outstanding payment obligation.
Where permitted by applicable law and the relevant agreement, we may pursue reasonable collection or legal remedies for unpaid balances. Any recovery of fees or costs will be subject to applicable law.
5. Cancellation, Withdrawal, and Refunds
Enrollment reserves access to a program or service and may involve the allocation of limited coaching capacity, resources, and support.
Unless a specific offer states otherwise or applicable law requires a refund, payments are non-refundable once the purchase has been completed.
Choosing to withdraw from a program, discontinue participation, or stop using purchased resources does not automatically entitle you to a refund or release you from an agreed installment plan.
Any legally required cancellation, withdrawal, cooling-off, or refund rights remain unaffected by this policy.
Refund requests or exceptional circumstances may be reviewed individually at the Company's discretion, subject to applicable law.
6. Program Access, Outstanding Balances, and Participation
Access to coaching programs, masterminds, digital resources, communities, recordings, and other services is provided according to the terms of the applicable purchase agreement.
If a client fails to complete an agreed payment and the outstanding balance remains unresolved for more than 48 hours after its due date, Scaled CEO Company may suspend access to the affected program until the overdue amount is paid.
Where expressly authorized by the applicable agreements and permitted by law, Scaled CEO Company may also suspend access to other programs, memberships, communities, and services associated with the client's account while an outstanding balance remains unresolved.
Such suspension does not cancel or waive the client's outstanding financial obligations.
Scaled CEO Company may restrict additional enrollments or purchases while an account has unresolved overdue balances.
Access will be reviewed for reinstatement once the outstanding balance has been resolved, subject to the applicable program terms.
We also reserve the right to suspend or terminate access for material violations of our policies, including harassment, unauthorized sharing of materials, or misuse of community spaces, subject to applicable law.
7. Intellectual Property and Confidentiality
All original program materials, frameworks, templates, training recordings, resources, and educational content provided by Scaled CEO remain the intellectual property of the Company or their respective rights holders.
Your purchase grants you a limited, personal, non-transferable license to use the materials for your own business or educational purposes.
You may not resell, reproduce, distribute, share access credentials, or commercially exploit program materials without prior written permission.
Participants are expected to respect the privacy and confidentiality of information shared by other members within coaching groups, masterminds, and private communities.
8. Client Responsibilities
You are responsible for your own participation, implementation, business decisions, and results.
Our services are educational and advisory in nature. We do not guarantee specific financial outcomes, revenue increases, client acquisition results, or business performance.
Results vary depending on individual circumstances, effort, experience, market conditions, and implementation.
You agree to communicate respectfully with the Company, its representatives, and other participants.
9. Scheduling and Program Changes
Live coaching sessions, workshops, and group calls may occasionally require rescheduling due to unforeseen circumstances.
Where practical, we will provide reasonable notice and make reasonable efforts to provide an alternative session, recording, or comparable delivery.
Any material changes to the services purchased will be handled in accordance with applicable consumer protection laws and the relevant enrollment agreement.
10. International Clients, Currency, and Taxes
Unless otherwise stated, program prices are quoted in United States dollars (USD).
Clients purchasing from outside the United States may incur currency conversion charges or other fees imposed by their financial institutions.
Applicable sales taxes, VAT, GST, or similar taxes will be calculated or disclosed as required by law.
International clients retain any mandatory consumer rights and protections that apply in their jurisdiction.
11. Payment Processing
Payments may be processed through third-party payment providers, including Stripe and other payment services used by the Company.
By submitting payment information, you authorize the payment provider to process the transaction you approve, subject to the provider's terms and the payment authorization presented at checkout.
A one-time payment does not authorize automatic future card charges unless you separately agree to such an arrangement.
12. Limitation of Liability
To the maximum extent permitted by applicable law, the Company is not responsible for indirect or consequential business losses arising from your participation in its programs or use of its educational materials.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated terms will be posted on this page with a revised effective date. Changes will not retroactively alter material payment obligations under an existing agreement without any consent required by applicable law.
14. Governing Law and Disputes
These Terms are governed by the laws of District Of Columbia, United States, subject to any mandatory consumer protection laws that apply.
If a concern or dispute arises, we encourage you to contact us first so we can attempt to resolve the matter in good faith.
Nothing in these Terms removes legal rights or remedies that cannot be waived under applicable law.
15. Contact Information
For questions about enrollment, payment arrangements, program access, or these Terms & Conditions, contact:
Scaled CEO Company
Email: support@scaledceo.com
Website: https://www.scaledceo.com/
By completing a purchase and accepting these Terms & Conditions at checkout, you acknowledge that you have reviewed and agreed to the terms applicable to your purchase, including any separately disclosed installment payment agreement.
